Shipping policy
Shipping Information:
We are delighted to provide FREE shipping for orders exceeding $50.00, primarily within Australia. However, it's important to note that certain areas within Australia are exempt from this FREE shipping offer. Kindly ensure to verify the shipping cost during the checkout process on our website.
To uphold the most favorable prices for our valued customers, not all products within Australia are eligible for FREE shipping.
Please be informed that MANUKA HONEY CANNOT BE SOLD IN WESTERN AUSTRALIA, as it cannot be dispatched to this region due to state regulations.
During regular circumstances, the anticipated timeframe for receiving your order for local Australian orders is 2 - 5 working days.
Specifically:
- NSW: 2 - 3 business days
- VIC: 3 - 5 business days
- QLD: 3 - 5 business days
- SA: 3 - 5 business days
- WA: 3 - 5 business days
- TAS: 3 - 5 business days
- NT: 3 - 6 business days
Opting for express shipping will expedite delivery compared to standard shipping. However, in extreme urgency, we recommend collecting your order in person from the Warehouse, as our system cannot cancel an order once it's in the processing stage. Your comprehension and cooperation are deeply appreciated.
For international orders, the delivery timeframe averages 14 - 30 working days. It's vital to know that shipping times hinge on your location and the chosen shipping method.
We are delighted to provide FREE shipping for orders exceeding $50.00, primarily within Australia. However, it's important to note that certain areas within Australia are exempt from this FREE shipping offer. Kindly ensure to verify the shipping cost during the checkout process on our website.
To uphold the most favorable prices for our valued customers, not all products within Australia are eligible for FREE shipping.
Please be informed that MANUKA HONEY CANNOT BE SOLD IN WESTERN AUSTRALIA, as it cannot be dispatched to this region due to state regulations.
During regular circumstances, the anticipated timeframe for receiving your order for local Australian orders is 2 - 5 working days.
Specifically:
- NSW: 2 - 3 business days
- VIC: 3 - 5 business days
- QLD: 3 - 5 business days
- SA: 3 - 5 business days
- WA: 3 - 5 business days
- TAS: 3 - 5 business days
- NT: 3 - 6 business days
Opting for express shipping will expedite delivery compared to standard shipping. However, in extreme urgency, we recommend collecting your order in person from the Warehouse, as our system cannot cancel an order once it's in the processing stage. Your comprehension and cooperation are deeply appreciated.
For international orders, the delivery timeframe averages 14 - 30 working days. It's vital to know that shipping times hinge on your location and the chosen shipping method.